I successfully completed the T-mobile SIM unlock process that I started yesterday.
T-mobile sent the following instructions:
T-Mobile Sim Unlock Request
Sim Unlock Reference: xxxxxxxx
Unlock Code: xxxxxxxx
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your Motorola device.
NOTE: Before you start you must have a foreign (non-T Mobile) sim card entered into the handset.
NOTE: If the phone displays, “Please wait to enter special code” or “Contact service provider,” you will have to wait for it to change back. Please be aware that the phone must stay powered on to do this. If the battery is low, be sure to plug it in. It could take 15 minutes to an hour to change back. If the phone does not change back, the handset will need to be replaced.
If the display reads “Enter Special Code”, enter the unlock code and press “OK”
If the display does not read “Enter Special code”:
1. Press and hold the * key until an entry box is displayed, then let go
2. Enter *, #, 3, 2, # and press “OK”
3. Enter the unlock code and press “OK.” The display should read “Completed” or
Sim Unlock Department
T-Mobile USA, Inc.
I dropped by Andrei‘s cube this morning and borrowed his AT&T card, popped it into my Motorola v60g phone and it said “Enter Subsidy Password.” The above instructions were supposed to be specific to my phone model, but of course they didn’t mention Subsidy Passwords at all.
Ignoring the instructions, I entered the 8-digit Unlock Code at the top of the message and hit OK. Worked like a charm! The phone displayed Andrei’s phone number and the network carrier info indicated “AT&T Wireless.”